Privacy Policy
HOM – High On Movement, Unipessoal Lda, company number 518839630 (“HOM”, “we”, “our”, or “us”) is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal data.
Effective Date: October 1st, 2025
1. Data We Collect
Identification & Contact Information
Name, email, phone number, address.
Account & Booking Information
Class reservations, membership details, payment history.
Payment Information
Billing details processed securely by third-party providers such as Stripe or Momence. We do not store card details.
Health & Safety Information
Relevant information you voluntarily provide about your physical condition, to ensure safe participation in training and recovery sessions.
Marketing & Communication Preferences
Subscription to newsletters, event updates, or promotions.
Website & Device Information
IP address, browser type, cookies, and analytics data. See our Cookies Policy for details.
2. How We Use Your Data
We process your personal data for the following purposes:
To provide and manage our services, including class bookings, memberships, and payments.
To communicate important updates regarding your membership, schedule, or studio policies.
To personalise your training and recovery experience.
To send you marketing communications, only if you have opted in.
To comply with legal and regulatory requirements.
3. Legal Basis for Processing
Contractual necessity
When processing your data is required to provide our services, including membership, bookings, and payments.
Consent
When you voluntarily opt in for marketing communications.
Legitimate interest
To improve our services, ensure security, and prevent fraud.
Legal obligation
When processing is required to comply with tax, accounting, or regulatory laws.
4. Data Sharing & Transfers
We may share your personal data with service providers who act as data processors, including booking and payment platforms such as Momence, Stripe, Google, and Meta. We may also share data with professional advisors such as lawyers and accountants where required, and with authorities when required by law.
We do not sell your personal data. If data is transferred outside the European Economic Area, we ensure adequate safeguards are in place, including EU Standard Contractual Clauses where applicable.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Booking and membership data: up to 6 years, as required by legal obligation.
Marketing data: until you withdraw consent.
6. Your Rights
Under GDPR, you have the right to access your personal data, request correction of inaccurate or incomplete data, request deletion, restrict or object to processing, request data portability, and withdraw consent for marketing at any time.
To exercise these rights, contact us at hello@highonmovement.com.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised effective date.
9. Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at hello@highonmovement.com.